A. Title to Items, Risk of Loss

Title to and all risk of loss concerning the Items the website shall not be liable in any direct or indirect consequences, damages or loss resulting from the consumption of the item.

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B. Delivery Schedule and Shipping charges

The delivery timeframe is 8-12 days as we ship the products within 4-7 days after the order was placed. The delivery may be delayed due to any reasons. However, the same would be intimated to the customer if delayed. The shipping details shall be shared on the checkout page. Payment options shall be visible on the checkout page.

We use reliable courier services for the delivery of our products. If the delivery address is not easily accessible we may have to call you for additional information about the address. In case the product returns back to us due to the unavailability of the customer in the said address or some other reason related to the customer, there would be a delay in delivery and additional charges will be levied for reshipping. 

Presently we are not charging any shipping charges. If we charge in the future, the same would be reflected curing the checkout. We are not offering international shipping.

However, we would inform you through the mail and refund the full amount if, for any reason, we are unable to ship the product after the payment.

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C. Force Majeure 

Athena Store shall not be liable to the Customer for any delay or failure of delivery or of any other performance caused in whole or in part by any contingency beyond Athena Store’s reasonable control, including, without limitation, acts of any government, nature or any agency or subdivision thereof or shortage of or inability to secure labor, raw materials, supplies or machinery at reasonable prices or from regular sources.

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D. Inspection and Acceptance

Customers shall inspect all shipments upon arrival and shall notify Athena Store in writing to athenadesignstore@gmail.com shortages or other failures as per this agreement. 

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E.  Cancellation or Modification of Order ​

This Agreement cannot be canceled or modified after Customer’s acceptance or after the Items become work-in-process, whichever occurs first, except at Customer’s expense for all damages incurred by Customer due to such cancellation or modification.

Exchanges and returns are accepted in case the delivered product is damaged or a different product is delivered. The same shall be intimated by the customer within 48hours of delivery. The product, accessories, package, original receipt shall be sent back to us, which has to reach within 10 days of the date you receive the product.
You are required to read all the details of the product before placing your order. The cancellation of an order is accepted until the product is not shipped. Once the product is shipped, the cancellation will not be accepted. Cancellation is not applicable for customized products and bulk orders.

The amount will be refunded in the following cases:

- The order is canceled before the product is shipped.

- The product is out of stock.

- The customer is dissatisfied with the product (refund/replacement after the product is sent back to us without any damages)

Note: Shipping and payment gateway charges are not refundable. Once the refund/replacement is confirmed by us through mail, it may take up to  5-9 days to reflect in your respective account.